Her mum Amanda Dunn developed epilepsy when she was pregnant with Jess and suffers from convulsive seizures which cause her to lose consciousness.

The pair live by themselves in Wodonga, meaning in times of crisis Amanda's life is in Jess' small hands.

"She's saved my life many times," Dr Dunn said.

This week, Jessica was named one of 12 Triple Zero Heroes by the Emergency Services Telecommunications Authority, but the 10-year-old didn't think she'd done anything particularly special.

"I felt fine because I was used to her having seizures," Jess said of her call.

The authority released the audio of Jess' phone call for help and praised her quick thinking.

Dr Dunn said she was extremely proud when she heard how Jess spoke to the triple zero operators and how calm she remained.

"I had tears in my eyes when I heard the audio of how she handled herself, I haven't been able to stop hugging her, it just really brought to the fore how amazing she has been," she said.

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It was a case of deja vu for Dr Dunn whose other daughter, Gemma Huhta, was also named a Triple Zero Hero in 2015 when she lived with the pair.

Jess said she was happy to also be named a Triple Zero Hero and thinks it was important all children know how to call for help "because if they are even in a bad [situation] and don't know what to do it could risk someone's life."

Dr Dunn said because of her medical condition she taught Jess to call triple zero in an emergency from the time she was a toddler.

She also has a step-by-step guide to phoning triple zero next to the phone, along with a list of information Jess needs to tell emergency services like their home address.

"It's so important for children to be able to [call triple zero] because no one knows when they might be in a situation like this," she said.

"For Jess, it's happened multiple times... she's really shown me how dedicated and caring she is but also the extent of her maturity in knowing what to do.

"She didn't fall apart she just keeps helping me. I'm sure all kids would want to help their parents if they're unconscious, but they need to know what to do."

Dr Dunn hopes her and Jess' experiences inspires other families, even where no one has a preexisting medical condition, to teach their children how to dial triple zero and what to do in an emergency