Must love dogs - the catchcry of the famous movie of the same name - holds particular meaning for a growing portion of our communities across Australia, and yet it is being responded to with a deafening silence.
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The increasing prevalence of emotional support animals signifies their importance in the lives of many individuals, particularly those living on the autism spectrum and those grappling with mental health conditions such as depression and anxiety.
However, despite their undeniable benefits, these animals and their owners often face significant barriers to gaining public access rights similar to those enjoyed by fully trained guide or therapy dogs. This discrepancy poses a challenge that needs to be addressed, given the positive effect such a move could make to the rising number of people diagnosed with autism spectrum disorder and the widespread impact of mental health issues in Australia.
Emotional support animals provide invaluable assistance to their owners. For people with autism spectrum disorder, emotional support animals can offer a sense of stability and comfort that is often elusive. In my recent conversation with a gentleman at a market stall, he shared how his emotional support dog, Maize, is an integral part of his daily life. Diagnosed with autism, he relies heavily on Maize to navigate the complexities of social interactions and to manage sensory overload. However, despite having letters from his GP and psychologist affirming Maize's crucial role, she does not qualify for the same public access rights as registered guide or therapy dogs.
This scenario is not unique. Many individuals with mental health conditions such as depression and anxiety also benefit immensely from the companionship and support of emotional support animals. These animals can help reduce symptoms, provide emotional stability, proactively de-escalate rising panic and anxiety, and enhance overall well-being. Yet the current regulatory framework does not adequately accommodate the unique needs of emotional support animal owners, particularly when it comes to public access. The gentleman I spoke with, for example, expressed concern that the stringent requirements for therapy dog training would strip away the very behaviours that make Maize such an effective support companion. I understand that this is a common fear.

The statistics are telling. According to the Australian Bureau of Statistics, the number of people diagnosed with autism spectrum disorder is on the rise, with an increasing number of adults receiving diagnoses each year. Additionally, mental health conditions are a significant concern, with suicide being a leading cause of death in Australia, particularly among people under 44 years old. This highlights the urgent need for innovative and organic approaches to therapy, such as the greater inclusion and support of emotional support animals.
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What could greater access for emotional support animals look like? One approach could involve the development of a specialised certification process that recognises their unique role without requiring them to meet the same standards as guide or therapy dogs. This could include assessments by medical professionals who can attest to the animal's impact on the owner's mental health and well-being. Furthermore, public education campaigns could raise awareness about the benefits of emotional support animals and the specific needs of their owners, fostering a more inclusive and understanding community.
However, this approach is not without its challenges. A major concern is the potential for abuse of the system, with individuals misrepresenting their pets as emotional support animals to gain access to public spaces. This could lead to incidents where untrained animals cause disruptions or even pose safety risks. To mitigate this, greater emphasis and funding support for the work already being done in this space by organisations like Pat Dogs Australia, Service Animals Australia and Therapy Animals Australia, is essential.
Moreover, training programs tailored specifically for emotional support animals need to be more widely available and accepted, focusing on the skills and behaviours that enhance their support role without compromising their effectiveness. Continued collaboration between mental health professionals, animal behaviourists, and regulatory bodies, would ensure these programs meet the diverse needs of emotional support animal owners.
Emotional support animals play a vital role in the well-being of many individuals. As the number of people diagnosed with autism spectrum disorder and mental health conditions continues to grow, it is imperative that we recognise and support their unique contributions. By developing a more community-aware and inclusive regulatory framework that provides access rights for emotional support animals, we can shape our society to truly recognise and value their role, while validating and supporting their owners, ensuring that they can lead fulfilling, supported lives.
- Zoë Wundenberg is a careers consultant and un/employment advocate at impressability.com.au, and a regular columnist for ACM.

