Oberon Review

'Passengers pay the price': The popular Aussie flight now charging 38% more

When competition goes down, flight costs go up.

Travel Insider

Passengers flying between two popular Australian cities are paying almost 40 per cent more for flights since a budget airline exited the market, a new report shows.

Sarah Falson
Updated August 28, 2024, first published August 26, 2024

Bonza and fellow low-cost carrier Rex Airlines injected much-needed competition into the market, and airfares have been higher on certain routes since Bonza's exodus.

After Bonza entered the Melbourne to Gold Coast route, airfares decreased by 54.4 per cent. This route has faced the highest airfare increase since the airline's exit, with prices up 38 per cent.

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This is according to the Australian Competition and Consumer Commission's Domestic airline competition in Australia report, which found the average airfare paid per passenger fell by around 25 per cent when Rex entered several intercity routes in 2021.

Rex has since entered voluntary administration, and capital city routes have been grounded, with many fearing for the future of regional routes.

The competition regulator revealed the average revenue per passenger on routes with added competition had been lower compared to 2019 levels, demonstrating a drop in airfares over that period.

Competition key to affordability

The Australian Airports Association highlights the need for new entrants in the domestic airline sector to drive down prices.

Head of policy and advocacy Natalie Heazlewood said more competition means lower airfares.

"The ACCC's latest report provides solid evidence to support this and when an airline exits, passengers pay the price," Ms Heazlewood said.

"Unfortunately as we've seen with Rex and Bonza, there are a number of difficult obstacles facing challengers to Australia's airline duopoly."

A Bonza flight takes off. File picture
A Bonza flight takes off. File picture

Ms Heazelwood called Rex's entry into Australia golden triangle - Melbourne, Sydney and Brisbane - "ambitious", and administrators also highlighted supply chain issues and pilot shortages as key factors in the airline's debt.

Incentivising and removing barriers to new entrants, addressing workforce shortages and the reforms to Sydney Airport's complex slot scheme would help new and expanding airlines, she said.

"Airports provided millions of dollars' worth of support to Bonza and have taken on significant debts to help Rex's regional operations continue, to give them every possible chance of success and to improve connectivity," Ms Heazelwood said.

"Sadly, the options for Australian travellers have again shrunk and no domestic intercity route is now operating with more than two competing airline groups."

The embattled airline could find a new owner in the coming month despite administrators heading to court to appeal for a lengthy extension on their time in charge.

Regional cities worse off

Prior to the grounding of its jet aircraft, Rex flew to 56 destinations across Australia. It commenced operations over 20 years ago as a regional service, servicing locations including Dubbo, Merimbula and Mount Gambier.

The company's collapse left many in towns such as Dubbo, Forbes, Wagga and Albury wondering about the future of the service. Tanya Forster, who runs the Macquarie Health Collective in Dubbo, feared airline closures could leave regional towns without access to specialists and the Mayor of Dubbo, Councillor Mathew Dickerson said getting regional aviation right should be a national priority.

Sarah Falson
Words bySarah Falson
Sarah is ACM’s travel producer. She believes regional travel is just as fun (if not better) than staying in the big cities and loves any travel experience to do with nature, animals and food!.

My all-time favourite destination is ... Cornwall. From the giant seagulls to the blustery beaches, Cornish pasties and fishing villages, it stirs something romantic and seafaring in me.

Next on my bucket list is … Mongolia. I want to go somewhere really unique that feels totally foreign and challenges my way of life.

My top travel tip is … Don’t plan too much. Walk the streets and let it happen. And make sure you check out what’s within a few blocks of your hotel - sometimes the best local food is found that way.