+60d ago

Customer Service Consultant

Hays


Base pay $28 - $33/hr
Temporary Standard/Business Hours
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Full job description

Your new company
Work for a leading food and beverage distribution organisation known for delivery exceptional service to their customers across Australia.

Your new role
You will be managing inbound calls and emails from new and existing customers, processing orders and payments, updating details and handling general account queries. You will also maximise sale opportunities by identify customer needs and discussing company promotions.

  • Provide quality customer service
  • Update customer policies as per their requests
  • Cross sell and up sell to our customers to better meet their insurance needs
  • Ensure availability to manage telephone and other customer enquiries at scheduled times

What you'll need to succeed

  • Demonstrated passion for customer service
  • Ability to work collaboratively within a team environment
  • Demonstrated ability to think outside of the box
  • Flexibility and Resilience

To be successful in this role you will be available to work across a rotating roster from 7am to 7pm from Monday to Friday, and 7am to 6pm Saturdays.

What you'll get in return
In return you will be provided with training and ongoing support in a collaborative team environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2472006

Pay comparison
Market average based on all Customer Service Consultant jobs in Melbourne VIC
Base pay range
$28 - $33/hr
Market average
$31/hr
$31/hr
Market average
$26/hr
$41/hr

Job details
Date posted
7 Dec 2021
Category
Retail
Occupation
Contact & Call Centre
Base pay
$28 - $33/hr
Work type
Temporary
Job mode
Standard/Business Hours

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