+60d ago

Associate Transactional Direct


Base pay $80k - $89k
Permanent Standard business hours
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Full job description

Your new company
To be successful with NAB you will go above and beyond to achieve great results for the customer, the company and yourself. NAB is passionate about diversity and inclusion and will guarantee you are a valued member of their community. NAB’s core values include, Excellence for Customers, Grow Together, Own It, Be Respectful.

Your new role
In your new role as an Associate in transactional banking, you will be responsible for providing support to business banking customers by offering solutions from a suite of excellent products. On a day to day, you will:

  • Be the first point of contact for customers and conduct a thorough needs analysis about their business. Customer turnover ranges from $1m - $10m
  • Educate and provide solutions in a range of exceptional products
  • Navigating through multiple different banking systems and tools
  • Support the customer through the whole application process for products.
  • Adhere to compliance, banking policies, procedures, and legislation

This is a full-time permanent position, hours are between 8am-6pm, You will be on a 5 week rotating roster within the team. You will be supported and start your journey in the Melbourne office for 8 weeks of full-time training between 9am -5pm. Once through the training period the team works in a Hybrid WFH arrangement, with office days being Thursday and Friday.

What you'll need to succeed
You are encouraged to apply for this role if you are passionate about joining NAB and you have:

  • Demonstrated strong sales skills, and engaged with customers throughout the whole sales cycle.
  • Worked in a scheduled call centre environment
  • Demonstrated that you have worked in an environment where your performance is measured through KPI's
  • Passionate about helping customers
  • Seeking an opportunity to drive your own career forward with the support a great organisation
  • Comfortable with working on a number of systems and processing in multiple interfaces

What you'll get in return
This is a unique and rare position within a high achieving team at NAB, that can offer you a long-term career and development opportunities. The sky’s the limit! As a permanent employee at NAB you are able to access banking discounts, NAB Staff Club, Reward and Recognition, Health and wellbeing, leave options, and much more.

NAB’s core values include, Excellence for Customers, Grow Together, Own It, Be Respectful.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Natalie Gow on (03) 9604 9570

LHS 297508 #2666059


Perks & benefits
Pay comparison
Market average based on all Account Manager (Banking & Finance) jobs in Melbourne VIC
Base pay range
$80k - $89k
Market average
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3 jobs
$128k - $150k
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Market average

Job details
Date posted
8 Jun 2022
Banking, Superannuation & Finance
Account Manager
Base pay
$80k - $89k
Work type
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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